Returns & Exchanges

At MOZTECH, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and exchange process within 30 days of delivery.

1

Initiate Your Request

Log into your account or contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Package

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Quality Inspection & Refund

Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing